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	<title>Comments on: Social CRM &#8211; A Definition for Dummies</title>
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	<link>http://deliverbliss.com/2010/03/social-crm-a-definition-for-dummies/</link>
	<description>The Business of Customer Experience</description>
	<lastBuildDate>Fri, 27 Jan 2012 15:53:03 +0000</lastBuildDate>
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		<title>By: Social Media Addict Purchasing Process &#124; Deliver Bliss - The Business of Customer Experience</title>
		<link>http://deliverbliss.com/2010/03/social-crm-a-definition-for-dummies/comment-page-1/#comment-1093</link>
		<dc:creator>Social Media Addict Purchasing Process &#124; Deliver Bliss - The Business of Customer Experience</dc:creator>
		<pubDate>Thu, 16 Dec 2010 10:02:21 +0000</pubDate>
		<guid isPermaLink="false">http://deliverbliss.com/?p=907#comment-1093</guid>
		<description>[...] their sales, marketing, and support strategies to engage the customer. After all, the customer owns the conversation, [...]</description>
		<content:encoded><![CDATA[<p>[...] their sales, marketing, and support strategies to engage the customer. After all, the customer owns the conversation, [...]</p>
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		<title>By: Joyfos</title>
		<link>http://deliverbliss.com/2010/03/social-crm-a-definition-for-dummies/comment-page-1/#comment-225</link>
		<dc:creator>Joyfos</dc:creator>
		<pubDate>Thu, 22 Jul 2010 18:22:03 +0000</pubDate>
		<guid isPermaLink="false">http://deliverbliss.com/?p=907#comment-225</guid>
		<description>I agree, the world could benefit from your &quot;dumb it down&quot; approach and a SCRM Book for Dummies.</description>
		<content:encoded><![CDATA[<p>I agree, the world could benefit from your &#8220;dumb it down&#8221; approach and a SCRM Book for Dummies.</p>
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		<title>By: Uter1007</title>
		<link>http://deliverbliss.com/2010/03/social-crm-a-definition-for-dummies/comment-page-1/#comment-207</link>
		<dc:creator>Uter1007</dc:creator>
		<pubDate>Fri, 16 Jul 2010 04:28:22 +0000</pubDate>
		<guid isPermaLink="false">http://deliverbliss.com/?p=907#comment-207</guid>
		<description>I like your defintion - much better understandable ;) Maybe you should hacking the whole Book of Mr. Greenberg and make a SCRM for Dummiers :D</description>
		<content:encoded><![CDATA[<p>I like your defintion &#8211; much better understandable <img src='http://cdn.deliverbliss.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  Maybe you should hacking the whole Book of Mr. Greenberg and make a SCRM for Dummiers <img src='http://cdn.deliverbliss.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p>
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		<title>By: Scribe SEO Review &#124; Deliver Bliss - The Business of Customer Experience</title>
		<link>http://deliverbliss.com/2010/03/social-crm-a-definition-for-dummies/comment-page-1/#comment-97</link>
		<dc:creator>Scribe SEO Review &#124; Deliver Bliss - The Business of Customer Experience</dc:creator>
		<pubDate>Tue, 01 Jun 2010 14:21:42 +0000</pubDate>
		<guid isPermaLink="false">http://deliverbliss.com/?p=907#comment-97</guid>
		<description>[...] of the first posts I used it on was my Social CRM post. I wrote the post and then optimized for the following [...]</description>
		<content:encoded><![CDATA[<p>[...] of the first posts I used it on was my Social CRM post. I wrote the post and then optimized for the following [...]</p>
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		<title>By: uberVU - social comments</title>
		<link>http://deliverbliss.com/2010/03/social-crm-a-definition-for-dummies/comment-page-1/#comment-18</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Wed, 10 Mar 2010 22:56:57 +0000</pubDate>
		<guid isPermaLink="false">http://deliverbliss.com/?p=907#comment-18</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by tgsanchez: New post at deliverbliss.com RIGHT NOW. My apologies to @pgreenbe in advance. http://bit.ly/cIJvQW...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by tgsanchez: New post at deliverbliss.com RIGHT NOW. My apologies to @pgreenbe in advance. <a href="http://bit.ly/cIJvQW.." rel="nofollow">http://bit.ly/cIJvQW..</a>.</p>
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