Comments on: Newton’s Law of Authenticity http://deliverbliss.com/2010/07/newtons-law-of-authenticity/ The Business of Customer Experience Fri, 27 Jan 2012 15:53:03 +0000 hourly 1 http://wordpress.org/?v= By: Confused about Customer Experience | Deliver Bliss - The Business of Customer Experience http://deliverbliss.com/2010/07/newtons-law-of-authenticity/comment-page-1/#comment-4381 Confused about Customer Experience | Deliver Bliss - The Business of Customer Experience Mon, 25 Jul 2011 12:03:25 +0000 http://deliverbliss.com/?p=1924#comment-4381 [...] touchpoint. Advertisements are communications that directly affect customers’ expectations. Authentic advertising sets realistic expectations, while outlandish claims of grandeur often ruin the [...] [...] touchpoint. Advertisements are communications that directly affect customers’ expectations. Authentic advertising sets realistic expectations, while outlandish claims of grandeur often ruin the [...]

]]> By: Best Customer Experience Links - Week 2 | Deliver Bliss - The Business of Customer Experience http://deliverbliss.com/2010/07/newtons-law-of-authenticity/comment-page-1/#comment-686 Best Customer Experience Links - Week 2 | Deliver Bliss - The Business of Customer Experience Sun, 05 Dec 2010 14:45:02 +0000 http://deliverbliss.com/?p=1924#comment-686 [...] Reyna discusses authenticity and what it means to find and embrace your authentic voice. It’s an inspirational post that [...] [...] Reyna discusses authenticity and what it means to find and embrace your authentic voice. It’s an inspirational post that [...]

]]> By: Customer Experience Simplified | Deliver Bliss - The Business of Customer Experience http://deliverbliss.com/2010/07/newtons-law-of-authenticity/comment-page-1/#comment-236 Customer Experience Simplified | Deliver Bliss - The Business of Customer Experience Tue, 27 Jul 2010 06:23:54 +0000 http://deliverbliss.com/?p=1924#comment-236 [...] The messages we send to our customers must be authentic. [...] [...] The messages we send to our customers must be authentic. [...]

]]> By: Managing the Value in Customer Experience | Deliver Bliss - The Business of Customer Experience http://deliverbliss.com/2010/07/newtons-law-of-authenticity/comment-page-1/#comment-217 Managing the Value in Customer Experience | Deliver Bliss - The Business of Customer Experience Wed, 21 Jul 2010 14:28:56 +0000 http://deliverbliss.com/?p=1924#comment-217 [...] That doesn’t mean we should under-promise and over-deliver. It means our messages should be authentic. We should be delivering messages that clearly reflect our capabilities and intentions. Hyping a [...] [...] That doesn’t mean we should under-promise and over-deliver. It means our messages should be authentic. We should be delivering messages that clearly reflect our capabilities and intentions. Hyping a [...]

]]> By: Tim Sanchez http://deliverbliss.com/2010/07/newtons-law-of-authenticity/comment-page-1/#comment-195 Tim Sanchez Wed, 07 Jul 2010 21:17:10 +0000 http://deliverbliss.com/?p=1924#comment-195 I'm beginning to think all politicians are the same, so sure I'll trade you. :)<br><br>What's interesting to note is the overwhelming negative opinion of politicians today. The reason? They can't deliver on the promises they make during their campaigns. They're setting high expectations and not coming through. Eventually, those messages will have to change.<br><br>As always, thanks for your feedback! I'm beginning to think all politicians are the same, so sure I'll trade you. :)

What's interesting to note is the overwhelming negative opinion of politicians today. The reason? They can't deliver on the promises they make during their campaigns. They're setting high expectations and not coming through. Eventually, those messages will have to change.

As always, thanks for your feedback!

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