Welcome to the seventh edition of my Follow Friday series. Seven is a lucky number, which makes perfect sense because I’m lucky I found these three great people on Twitter. Continue Reading
Follow Friday – Edition #6
06/25/2010 • Welcome to the sixth edition of my Follow Friday series. It's been a busy week for me at work; I traveled this week to meet with a new client and I'll be on another plane today to attend a wedding in California. All that work and travel has ...keep reading
Follow Friday – Edition #5
06/18/2010 • Happy Friday everyone. Welcome to the fifth edition of my Follow Friday series. Today I'm recommending two of the friendliest people I've met on Twitter. They're also wicked smart and can teach you (and me) a thing or two about customer experience. You Should Follow Eric Jacques - I ...keep reading
Follow Friday – Edition #4
05/28/2010 • Welcome to the fourth edition of my Follow Friday series. I have three awesome people I'm recommending today. They're connecters, promoters, thinkers, and all of them are serious about customer experience. You Should Follow Jed Langdon - Jed is a customer experience star from across the pond. His passion ...keep reading
Follow Friday – Edition #3
05/14/2010 • Welcome to the third edition of my Follow Friday series. I was travelling last week and didn't have a chance to post my #FF recommendations here. Our business is really picking up (hooray!), so this week I'm highlighting three people that are focused on productivity and customer experience. You ...keep reading
Follow Friday – Edition #2
04/30/2010 • The second edition of my Follow Friday series comes on the heels of a crazy week for me. A minor disaster at the office, intense meetings, conference calls, and a severe case of writer's block all kept me from posting as much as I wanted. What I did ...keep reading






