Archive for Technology
Taking notes is a seemingly simple topic, and one that doesn’t necessarily fit the typical customer experience content published here. But, as I told the members of the VIP List a couple weeks ago, the tools (Evernote and Livescribe) and processes I’m using have helped me deliver better service with less effort, so I felt it might be able to help others as well. Please don’t hesitate to ask questions in the comments. Continue Reading

