Archive for Technology

How To Take Notes and Wow Customers a.k.a. Evernote and Livescribe Kick Ass

How To Take Notes and Wow Customers a.k.a. Evernote and Livescribe Kick Ass

Taking notes is a seemingly simple topic, and one that doesn’t necessarily fit the typical customer experience content published here. But, as I told the members of the VIP List a couple weeks ago, the tools (Evernote and Livescribe) and processes I’m using have helped me deliver better service with less effort, so I felt it might be able to help others as well. Please don’t hesitate to ask questions in the comments. Continue Reading

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