Welcome to Deliver Bliss

Deliver Bliss is a customer experience blog that focuses on customer service, leadership, and word-of-mouth strategy.

There are millions of different blogs clamoring for your attention, so let me start off by thanking you for landing here. I hope you find something that helps both you and your customers; that’s why this site exists and that’s what this site delivers. If you’re passionate about customer experience, enjoy useful tips that work in real life, and maybe need a little inspiration from time to time, then I think you’ve landed in the right place. You can check out some of the more popular posts if you’re curious where to start.

This blog is for people that are…
  • Passionate about remarkable customer service
  • Curious about customer experience design
  • Searching for practical tips that really work
  • Looking for some inspiration
  • Willing to challenge the status quo
  • Interested in connecting with other linchpins

Focus, Focus, Focus
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Think Inside the Box
Winning with Social CRM in B2B
One Knife, Two Lessons in Customer Experience
An Enchanting Conversation with Guy Kawasaki
How To Take Notes and Wow Customers a.k.a. Evernote and Livescribe Kick Ass
How To Make Millions Using Twitter
The Truth About Customer Satisfaction
Top Five Customer Experience Links #5